The hospitality industry is growing due largely to embracing new technologies. This infographic courtesy NBRI explores the rise of the most popular trends in hospitality.
Here is information from the infographic:
- 1 in 5 companies in the travel industry use social media for booking.
- Hyatt Hotels became the first 24/7 Twitter concierge service.
- Online booking will continue to grow, it is estimated it will grow to 40% in 2013.